Susan Clarke

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Biography

Susan Clarke is a dynamic international speaker and author, whose effervescent and lively style of communication reflects her outlook on life and her beliefs. She is a certified Behavior and Values Analyst and a recognized expert in the field of internal and external customer service. Susan's novel theories are based on her "real life" experience combined with her expertise in the areas of behavior, values and attitudes.

Susan is a professional keynote speaker and author whose topics include attitude adjustment, values and behavior, internal and external customer loyalty, leadership and team building. Susan's programs are highly interactive and entertaining, yet they provide the type of substantive information that makes a real difference. In these programs, she demonstrates how to develop a win-win attitude. She knows that this will improve performance and dramatically increase the bottom line.

Speaking Topics

The Fun-Damentals of Generations X & Y
In today's ever changing and diverse work environment, in order to survive and thrive you have to be able to relate to and identify with the people you come in contact with on a daily basis. This program covers the: 15 Keys to Managing Generations X & Why; 5 Ways to Create an Atmosphere That Celebrates Success; 3 Ways to Create More Fun; 6 Ways to

Keep Motivation On Going; 7 Keys to Retention
The Fun-Damentals of Believing, Achieving and Succeeding Are you challenged in achieving your vision? Do you need a clear picture and motivation to take action? Create a breakthrough! In order for you to get what you want out of life, you need to have a clear picture and then you need to take action. Susan will take you through the process in this inspirational and thought provoking program.

The Fun-Damentals of Communication
This program is designed to show you why different behavioral styles require different communication styles. You will learn how to open the door of communication with the appropriate tone of voice, words, body language and pace of speed and action.

The Fun-Damentals of Attitude
In today's world, having a positive attitude is often given as a secret to success, but how do you get it, hang onto it, and spread the fever to others? In this practical and pragmatic program, Susan Clarke shares with you how to remain upbeat to achieve your desired results. After attending this program you will walk away with the how-to's of: Enjoying your work environment more thoroughly as you laugh and find the humor in everyday rituals; Having more control over your attitude; Creating more positive results.

The Fun-Damentals of Emotional Intelligence
Did you know that it's your IQ (Intellectual Intelligence) that gets you hired and your EQ (Emotional Intelligence) that gets you promoted and increases your income? People who are emotionally adept--who know and manage their own feelings as well, and who read and deal effectively with other people's feelings--are at an advantage in all areas of their life. This program covers the five key components.

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